Privacy Policy

1. Introduction

Imizi-PropZ ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our real estate asset lifecycle platform (the "Platform").

2. Information We Collect

We collect the following types of information:

• Account data: Name, email address, phone number, and role assignment.
• Property data: Property details, tenant information, lease agreements, financial records, and documents you upload.
• Usage data: IP address, browser type, device information, and interaction logs.
• Payment data: Processed securely through Stripe and mobile money providers — we do not store card numbers.

3. How We Use Your Information

• To provide and maintain the Platform and its modules.
• To manage user accounts, roles, and organization-level access.
• To process payments and subscriptions via third-party providers.
• To send notifications about rent, maintenance, and account activity.
• To improve Platform features, security, and performance.

4. Data Sharing

We do not sell your personal data. We share information only with:

• Payment providers (Stripe, mobile money operators) to process transactions.
• Service providers (email, SMS, cloud infrastructure) under strict confidentiality agreements.
• Legal authorities when required by law or to protect our rights.

5. Data Security

We implement organization-level data isolation, role-based access control (RBAC), encrypted connections (TLS), and audit trails. Each organization's data is segregated and accessible only to authorized users within that organization.

6. Cookies

The Platform uses essential cookies for authentication and session management. We do not use advertising or third-party tracking cookies.

7. Your Rights

You have the right to access, correct, or delete your personal data. Organization data is managed by your organization's administrator. To exercise your rights, contact us using the details below.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account termination, organization data is deleted within 30 days unless legal obligations require otherwise.

9. Contact Us